We only supply high quality systems installed by professionally trained engineers to ensure system longevity and minimum out of warranty service costs.
We offer a lifetime guarantee on selected service plans.
Our service plans ensure that your system is regularly maintained and kept in good working order.
Our monitoring and maintenance plans are as much as 30% cheaper than our competitors.
Having a Epicus monitored alarm system can result in discountsof up to 25% off your annual insurance premium.
The Epicus modem is compatible with most modern alarm systems and offers a far more secure solution to alarm monitoring over the alternatives.
Once a device is fitted to your alarm panel it is in constant communication with the control room, who not only monitor the alarm signals, but also the communications network that is uses. Our modem uses an international SIM which will operate on the strongest possible network and it simply switchesto another network in the event of a network provider outage. The modem has built-in anti-blocking detection technology which can detect the difference between a loss of signal and malicious interference.
Some insurance companies insist on insured properties having a Grade 2 alarm system (A.K.A. a monitored alarm system) whilst others offer discounted premiumsto policyholders with a Grade 2 alarm system fitted. Whatever the case they will seek proof of a properly installed and maintained system in the event of a claim. The Garda Policy on intruder alarm also insists on all monitored alarm systems being maintained in order to minimise false alarm activations.
All our systems are installed and certified to IS EN50131, which is the European standard for intruder alarms. Our field-based CRM system manages our customers’ service diary to ensure that a maintenance visit is never missed and enables our engineers to update the system status in real-time from site, including capturing important site information and customer signatures on their smartphone, instantaneously producing an e-docket which is emailed to the customer and backed up in our service department should a copy be required at a later date.
Certification: Epicus is certified to the European Standards; IS EN50131, PSA2006_12, & PSA SR40 by MSC Ireland, therefore we must offer our clients a maintenance agreement. If this agreement is declined the certification applicable to the alarm or CCTV system, under the MSC Certificating Scheme, will lapse after one year from the date of installation.